Vykton LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, disclose, and protect your information when you browse our website, purchase automotive products, or communicate with our customer support team.
By using our website, you acknowledge that you have read and understood this Privacy Policy.
1. Information We Collect
We may collect the following categories of information when you use our website.
1.1 Personal Information
When you place an order, contact us, or otherwise interact with our website, we may collect information such as:
- Name
- Billing and shipping address
- Email address
- Telephone number
- Order details and purchase history
- Information you voluntarily provide when contacting customer support
1.2 Payment Information
When you make a purchase, payment information is processed through the applicable payment service providers. We may receive limited transaction details, such as payment status, transaction references, and billing information necessary to manage your order.
We do not intentionally store complete payment card numbers or card security codes on our own systems. Payment processing is subject to the privacy and security policies of the relevant payment providers.
1.3 Technical and Usage Information
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and version
- Device and operating system information
- Pages viewed and links clicked
- Referring website addresses
- Access dates, browsing activity, and website interaction data
This information helps us understand website usage, maintain functionality, and improve the shopping experience.
2. How We Use Your Information
We may use collected information for the following purposes:
- Process and fulfill orders.
- Arrange shipping and delivery.
- Send order confirmations, shipping updates, and purchase-related communications.
- Respond to customer inquiries and provide customer support.
- Process payments, refunds, and eligible returns.
- Maintain website security and prevent fraudulent or unauthorized transactions.
- Improve website functionality, product presentation, and customer experience.
- Maintain business records and comply with applicable legal obligations.
- Send promotional communications where permitted by law and, where required, with your consent.
You may opt out of marketing emails at any time by following the unsubscribe instructions included in the message. Transactional and service-related communications may still be sent when necessary.
3. Cookies and Similar Technologies
Our website may use cookies, pixels, and similar technologies to support essential website functions and improve performance.
These technologies may be used to:
- Remember shopping cart contents and relevant preferences.
- Maintain website functionality and security.
- Understand website traffic and visitor interactions.
- Evaluate the effectiveness of marketing activities where applicable.
You can manage cookies through your browser settings. Disabling certain cookies may affect some website features or the checkout experience.
Where required by applicable law, we will request consent before using non-essential cookies or similar technologies.
4. How We Share Your Information
We do not sell your personal information for monetary consideration. We may disclose information to trusted third parties when reasonably necessary for legitimate business purposes, including:
- Payment processors: To authorize and process transactions.
- Shipping and fulfillment providers: To deliver purchased products.
- Website hosting and technology providers: To operate, maintain, and secure our website.
- Analytics and advertising providers: To understand website performance and support permitted marketing activities.
- Professional advisers: Such as legal, accounting, and compliance professionals.
- Government authorities and other parties: When disclosure is required by law, legal process, or necessary to protect our rights and the safety of others.
Certain disclosures for targeted advertising or cross-context behavioral advertising may be considered a sale or sharing of personal information under some state privacy laws, even when no money is exchanged. Where applicable, we will provide the required notices and choices.
Third-party service providers are permitted to use personal information as necessary to perform their services or as otherwise allowed by applicable law.
5. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including order fulfillment, customer service, accounting, fraud prevention, dispute resolution, and legal compliance.
Order and transaction records may be retained for up to seven years after order completion, where appropriate for business, tax, accounting, or legal purposes, unless a longer retention period is required or permitted by law.
Other information may be retained for shorter or longer periods depending on its purpose, applicable legal requirements, and operational needs. When information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. While we take appropriate precautions, we cannot guarantee absolute security.
You are encouraged to use secure devices, protect your account credentials where applicable, and avoid sending sensitive payment information through unsecured communications.
7. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of certain personal information.
- Obtain a portable copy of eligible personal information.
- Opt out of certain sales, sharing, or targeted advertising activities.
- Limit certain uses or disclosures of sensitive personal information, where applicable.
- Withdraw consent where processing is based on consent.
- Appeal a decision we make regarding a privacy request, where applicable.
- Not be discriminated against for exercising your privacy rights.
To exercise an applicable right, contact us using the email address provided at the end of this policy. We may need to verify your identity before processing your request.
We will respond within the time required by applicable law. Certain exceptions may apply, including where information must be retained to complete a transaction, meet legal obligations, or protect against fraud.
8. California Privacy Rights
If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the CCPA), may provide additional rights regarding your personal information.
Subject to applicable requirements and exceptions, these rights may include:
- The right to know the categories and specific pieces of personal information collected about you.
- The right to know the categories of sources, purposes for collection, and categories of third parties to whom information is disclosed.
- The right to request deletion of eligible personal information.
- The right to request correction of inaccurate personal information.
- The right to opt out of the sale or sharing of personal information.
- The right to limit certain uses and disclosures of sensitive personal information, where applicable.
- The right not to receive discriminatory treatment for exercising your privacy rights.
Do Not Sell or Share My Personal Information
Vykton LLC does not sell personal information for monetary consideration. However, certain advertising or analytics activities may constitute the sale or sharing of personal information under California law.
Where applicable, you may submit a request to opt out of such activities by contacting us at:
Email: support@vykton.com
Please include “California Privacy Request” in your email subject line and describe your request. We will process and verify requests in accordance with applicable law.
Where required, we will also honor recognized browser-based opt-out preference signals, such as Global Privacy Control, for the applicable processing activities.
9. Children’s Privacy
Our website is intended for a general audience and is not directed toward children under the age of 13. We do not knowingly collect personal information directly from children under 13 without legally required authorization.
If we become aware that we have collected personal information from a child in circumstances that require parental consent, we will take appropriate steps to delete the information or obtain the necessary consent, as required by law.
Parents or legal guardians who believe a child has provided personal information may contact us for assistance.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, or other external platforms. These third parties operate under their own privacy policies and practices.
We are not responsible for the privacy, security, or content practices of third-party websites that we do not control. We encourage you to review their privacy policies before providing personal information.
11. International Data Processing
Your information may be processed or stored in locations where we, our service providers, or our business partners operate. The privacy laws in these locations may differ from those in your jurisdiction.
Where required by applicable law, we will implement appropriate safeguards for cross-border transfers of personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or data protection procedures.
When changes are made, we will update the “Last Updated” date at the beginning of this policy. Where required by law, we will provide additional notice or obtain consent for material changes.
We encourage you to review this page periodically to remain informed about how we protect your personal information.
13. Contact Us
If you have questions about this Privacy Policy or wish to exercise your applicable privacy rights, please contact us:
Vykton LLC
Email: support@vykton.com